Increasing Production with brand new Tooling = decreasing delays

In our continuing efforts to improve our service and products we are going to be adding new molds and tooling to our production line to increase the number of cases we can produce.  We are very excited as this new tooling will essentially double our production output.  Which means more cases delivered to our customers much much quicker.

However this also mean a brief delay in shipping for first few weeks of September.  Customers are more than welcome to continue to place orders but please note we will not be able to begin shipping again until middle or end of September. 

These first few weeks of September will be spent

• -on production of the new tooling and molds.
• -implementing the brand new tooling into out current production line.
• -adding additional quality control measures and staff
  
• -switching entirely from USPS to FedEx for much more secure shipping, as well as faster delivery options, and real time tracking.
  
• -last but not least development of a new product.
  

We are a fairly new and upcoming company and are very committed to bringing the best and most unique products around.  We want to thank everyone for their feedback, support, and patience as we continue to try and bring our customers the most stylish, technologically advanced, cases money can buy.

Thanks and have a great weekend,
Everyone @ DRO Concepts

Comments

[Bill]

it's about time you switched to FedEx!!!!!!!!

[Ed]

It would be nice for your company to have a phone number posted so we could speak with a person rather than rely on just emails.

[DRO]

Hi Ed,

An 800 number is also in the works and will be coming in September :) Hopefully this will help improve our customer service.

Thanks again,

Mary S.
support@droconcepts.com

[Mike]

I tried to email a question but your mailbox is full.

[DRO]

Hi Mike,

Please send all your emails to support@droconcepts.com

We haven't had any issues with this mailbox lately. If this is the address you used please let us know or try again :) I went ahead and sent an email to you from the correct mailbox.

Thanks and have a nice weekend.

-Mary S.
support@droconcepts.com

[Peter]

Mary,
It's good to see that the posts are up to date, but no updated information in 7 days on the website, I would like to know that the backlog has been filled before placing a order. would also like to see some more photos of the Unidirectional carbon fiber, are you still producing the silver? The video seems to show this, and their are some quick photos that flash across the screen but no option at check out for silver? Looking forward to a update on production.
Great looking product!

[tak]

your mailbox is still full.
I could not to send you a e-mail.